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My order should be here by now, but I still don’t have it. What should I do?

  • Post author:Perfectly Paws
  • Post published:May 24, 2023
  • Post category:

Before getting in touch with us, please help us out by doing the following:● Check your shipping confirmation email for any mistakes in the delivery address● Ask your local post…

Continue ReadingMy order should be here by now, but I still don’t have it. What should I do?

Can I exchange an item for a different size/color?

  • Post author:Perfectly Paws
  • Post published:May 24, 2023
  • Post category:

At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in…

Continue ReadingCan I exchange an item for a different size/color?

Will I be charged customs for my order?

  • Post author:Perfectly Paws
  • Post published:May 24, 2023
  • Post category:

An additional customs and tax fee can occur on international orders. This fee is not in our controland is assessed by your local customs office. Customs policies vary widely for…

Continue ReadingWill I be charged customs for my order?

What’s your refund policy?

  • Post author:Perfectly Paws
  • Post published:May 23, 2023
  • Post category:
  • Post comments:0 Comments

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us with photos of wrong/damaged items and we’ll sort…

Continue ReadingWhat’s your refund policy?

What’s your return policy?

  • Post author:Perfectly Paws
  • Post published:May 23, 2023
  • Post category:
  • Post comments:0 Comments

Coming Soon

Continue ReadingWhat’s your return policy?

I received a wrong/damaged product, what should I do?

  • Post author:Perfectly Paws
  • Post published:May 23, 2023
  • Post category:
  • Post comments:0 Comments

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us within a weeks’ time with photos of the damaged…

Continue ReadingI received a wrong/damaged product, what should I do?

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Recent Posts

  • The Benefits of Adopting a Senior Pet: Why Older is Often Wiser
    The Benefits of Adopting a Senior Pet: Why Older is Often Wiser
    June 20, 2025/
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  • Grooming Essentials: Keeping Your Pet Healthy and Happy
    Grooming Essentials: Keeping Your Pet Healthy and Happy
    June 20, 2025/
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  • Decoding Your Dog’s Tail Wags: A Guide to Canine Body Language
    Decoding Your Dog’s Tail Wags: A Guide to Canine Body Language
    June 20, 2025/
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